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Terms & Conditions

TERMS AND CONDITIONS OF SALE CUSTOMER CONDITIONS NOT TO APPLY. All quotations are made and all orders are accepted subject to the following conditions. All other terms, conditions or warranties whatsoever are excluded from the contract or any variation thereof unless expressly accepted by a Director of the supplier in writing.

DELIVERY. Every effort will be made to keep delivery dates. Time for delivery is given as accurately as possible but it is not guaranteed nor is it the essence of the contract. The customer has no right to damages or to cancel the order for failure for any cause to meet any delivery time stated. Stock level indications on our website may not be accurate and we shall not be liable for any delays due to lack of availability.

LIABILITY. No liability can be accepted for loss caused through delay for reasons beyond our control or by an industrial dispute of any kind (whether involving our employees or not) or by any failure to obtain materials, goods or equipment from a supplier through no fault of our own in due time to observe delivery dates. The suppliers right is reserved to repudiate the contract and/or suspend delivery as long as any payment for goods previously invoiced is in arrears without liability for damage or consequential loss and without prejudice to the suppliers right to recover all sums owing to it.

PRICES. The prices quoted are subject to fluctuation without prior notice. Goods will be invoiced at prices ruling at date of despatch notwithstanding any quotation or prior acceptance of order. All prices are unless otherwise stated net exclusive VAT and carriage charges. Post or carriage and packing will be payable by the Customer to the price for the goods where applicable.

PAYMENT. For credit account customers payment is due 30 days after the date of the invoice. No disputes arising under the contract nor delays beyond the reasonable control of the supplier shall interfere with the prompt payment in full by the customer.

INTEREST. The Company reserves the right to charge interest at 2% per month on overdue accounts.

COLLECTION COSTS. Should it be necessary for the Company to instruct a third party e.g. Solicitor or Collection Agency to collect any outstanding balance on behalf of the Company, then the following Administration Charges will be payable.

On outstanding balance up to £5,000 – 5% of the debt Outstanding balance over £5,000 – 3%

These charges are in addition to any Court and Solicitors fees which may be payable.

SHORTAGES Shortages must be notified within 3 days of delivery.

CANCELATION Once the order has been placed no order which has been accepted by the seller may be cancelled by the buyer except with the prior agreement in writing of the seller and on terms that the buyer shall indemnify and keep the seller indemnified in full against all losses including costs of all labour and material used, damages, charges and expenses incurred by the seller as a result of the cancellation.

RETURN OF GOODS. Goods must not be returned to us for credit without obtaining our authorisation in writing. Returns must be sent back within 30 days of the invoice date. A handling charge of 10% of the purchase price will be made if the goods were supplied correctly and we reserve the right to charge the Customer additionally for all reasonable costs and expenses incurred by the Supplier in respect of returns.

LAW. The contract shall be governed and interpreted exclusively according to the law of England and shall be subject to the jurisdiction of the English courts only.

TITLE AND RISK. Title to the goods shall only pass to the Customer when the Customer has paid to the Supplier all the sums due and payable by the Customer under the contract and all other prior agreements between the Supplier and the Customer for the purpose of either satisfying itself the goods are kept separately from other goods or to repossess the goods. Until title of the goods has passed to the Customer pursuant to the terms hereof it shall possess the goods as a bailee of the Supplier on the terms of this contract. Risk shall pass to the Customer so the Customer is responsible for all loss, damage or deterioration to the goods at the time the goods arrive at the place of delivery if the Supplier delivers the goods by its own transport or if the Supplier arranges transport of the goods. In all other circumstances risk shall pass to the Customer at the time the goods leave the premises of the Supplier.

INDEMNITY FOR PERSONAL INJURY. Save where the Supplier is shown to have failed to exercise reasonable care in the manufacture and/or supply of the goods and such failure results in the death or personal injury the Supplier shall not be liable in respect of claims arising by reason of death or personal injury. Further, under no circumstances whatsoever shall the Supplier be liable for consequential loss (including the removal or rectification work required in connection with the installation of repaired or substituted goods), loss of profits, damage to property, waste, expenditure or cost of mitigations.

HEALTH & SAFETY AT WORK. Whilst every reasonable care is taken to ensure that our products are safe, you are requested to pay particular attention to applying the proper health and safety precautions in the use of our products.

THE PRIVACY POLICY below governs the manner in which Justcrafts (Wholesale) Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the www.justcraftswholesale.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by Justcrafts (Wholesale) Ltd.   Personal identification information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.   Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.   Web browser cookies Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.   How we use collected information Justcrafts (Wholesale) Ltd collects and uses Users personal information for the following purposes: •To improve customer service •Your information helps us to more effectively respond to your customer service requests and support needs. •To personalize user experience •We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. •To improve our Site •We continually strive to improve our website offerings based on the information and feedback we receive from you. •To send periodic emails The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.   How we protect your information We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.   Changes to this privacy policy Justcrafts (Wholesale) Ltd has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.   Your acceptance of these terms By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.   Contacting us If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Justcrafts (Wholesale) Ltd www.justcraftswholesale.co.uk sales@justcraftswholesale.co.uk

Website Terms and Conditions of Use   1. Terms By accessing this Website, accessible from www.justcraftswholesale.co.uk, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trade mark law.   2. Use License Permission is granted to temporarily download one copy of the materials on Justcrafts (Wholesale) Ltd Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: •modify or copy the materials; •use the materials for any commercial purpose or for any public display; •attempt to reverse engineer any software contained on Justcrafts (Wholesale) Ltd Website; •remove any copyright or other proprietary notations from the materials; or •transferring the materials to another person or "mirror" the materials on any other server. This will let Justcrafts (Wholesale) Ltd to terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.   3. Disclaimer All the materials on Justcrafts (Wholesale) Ltd Website are provided "as is". Justcrafts (Wholesale) Ltd makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, Justcrafts (Wholesale) Ltd does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.   4. Limitations Justcrafts (Wholesale) Ltd or its suppliers will not be hold accountable for any damages that will arise with the use or inability to use the materials on Justcrafts (Wholesale) Ltd Website, even if Justcrafts (Wholesale) Ltd or an authorize representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.   5. Revisions and Errata The materials appearing on Justcrafts (Wholesale) Ltd Website may include technical, typographical, or photographic errors. Justcrafts (Wholesale) Ltd will not promise that any of the materials in this Website are accurate, complete, or current. Justcrafts (Wholesale) Ltd may change the materials contained on its Website at any time without notice. Justcrafts (Wholesale) Ltd does not make any commitment to update the materials.   6. Links Justcrafts (Wholesale) Ltd has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by Justcrafts (Wholesale) Ltd of the site. The use of any linked website is at the user’s own risk.   7. Site Terms of Use Modifications Justcrafts (Wholesale) Ltd may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.   8. Governing Law Any claim related to Justcrafts (Wholesale) Ltd Website shall be governed by the laws of GB without regards to its conflict of law provisions.

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